Observing the User Experience: A Practitioner’s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. If you want to have a broader approach to ux design, cx design, this this the book that shoes tou how to enter into this world without diying in the process. A diferencia de otros textos donde los autores hablan de teorias y supuestos, los autores de este libro hablan desde la práctica y la experiencia y se nota. New sections offer strategies for conducting remote user research, using new tools for digital ethnography, and informing cross-cultural design. After an initial review of each resource, we determined that Observing the User Experience (Goodman et al. This is a great resource for UX research. It is, however, a text book and it definitely feels like one at times. This book really is a guide to user experience. Morgan Kaufmann Pub., Inc. 2012 585 pages $59.95 TA166 To the detriment of their bottom lines, companies often fail to conduct research on whether their products or services meet users' needs. Your recently viewed items and featured recommendations, Select the department you want to search in. You'll find revised methods chapters that explain how to adapt time-tested techniques for designing mobile and cross-platform products and services. --ComputingReviews.com, January 2013, "Anyone even remotely interested in involving participants and observing their reaction and interaction with the product in order to enhance the overall user acceptance should deeply benefit from this book. Individuals engaged in digital product and service development often fail to conduct user research. I very much liked the practical examples, tables, and diagrams which have given this book a more vibrant feel and allowed the reader to feel like he can use this textbook directly in the practice of establishing some user experience tests. Currently a Phd candidate at Berkeley, she has a masters degree in interaction design from the Interactive Telecommunications Program at New York University. It also analyzes reviews to verify trustworthiness. Please try again. Unable to add item to List. Observing the User Experience provides the reader with a wealth of information. Its purpose is to give a solid foundation to any design team in the crucial beginning stages of a project by answer the questions: How do we go about learning who our users are an what they really need? Interviewing Users: How to Uncover Compelling Insights, Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, Quantifying the User Experience: Practical Statistics for User Research, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies), Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy, It's Our Research: Getting Stakeholder Buy-in for User Experience Research Projects, "This new version retains the approachable style of the original edition while making the most of recent developments in mobile and social technology. He shares lots of personal stories from the trenches, many of which are painfully ironic. --Christian Rohrer, Manager, User Experience Research, Yahoo! Everyday low prices and free delivery on eligible orders. Bravo!" This shopping feature will continue to load items when the Enter key is pressed. This shopping feature will continue to load items when the Enter key is pressed. A diferencia de otros textos donde los autores hablan de teorias y supuestos, los autores de este libro hablan desde la práctica y la experiencia y se nota. Observing the User Experience. ", -- Dr. Aviva Rosenstein, User Research Manager, salesforce.com. Please try again. Part III explains the communication and application of research results. Great book about the psychology and process of making good user interfaces. I think the textbook is profoundly informational and was a joy to read." We now have a guideline that can be used to gain insight into those mysterious figures...our users. To get the free app, enter your mobile phone number. Nos explican con ejemplos y herramientas realmente aplicables al día dia y a la realidad. The usability interview-the other tool that's a basic part of nearly all user experience research-differs from the lund of in- terview an investigative journalist or … Description. A range of techniques are covered from a practical standpoint, enabling the reader to get a study up and running. --Kalle Medhurst - Technical Communications, "The best general how-to handbook on user research remains Mike Kuniavsky's Observing the User Experience. The book presents concepts and techniques to provide an understanding of how people experience products … Our payment security system encrypts your information during transmission. Reviewed in the United States on March 21, 2018, what a good book, I'm just devouring it and applying it, but I liked it. Please try again. "Mike Kuniavsky offers many practical procedures to conduct and analyze the results of your own custom usability tests. 4.2 out of 5 stars 22 ratings. The Design of Everyday Things: Revised and Expanded Edition. Just disappointed with the damaged item. I already have kindle copy. Pris: 389 kr. The overall layout and conversational tone make the text an enjoyable read and useful reference." Paperback. --Kelly Braun, Usability Manager, Ebay. Knowing who our users are, what they need, and how they might use the things we build for them is the most important part of any product development cycle. This comprehensive guide approaches user experience research like never before, and is well-written, easy-to-read, and quite user friendly. It is an essential reference for any practitioner." This book makes an excellent field guide to user research. ", -- Dr. Aviva Rosenstein, User Research Manager, salesforce.com. The considerations on analysis and presentation are nice reminders to have at hand. The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Morgan Kaufmann (2012). Skickas inom 10-15 vardagar. Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. I would highly recommend this to any aspiring UX designer, researcher, engineer, anyone who works in customer service, or anyone who is working to develop or improve a product. In order to navigate out of this carousel please use your heading shortcut key to navigate to the next or previous heading. --Lou Rosenfeld, co-author of Information Architecture for the World Wide Web. Es un libro totalmente especializado en la parte investigativa de la experiencia de usuario. Buy Observing the User Experience: A Practitioner's Guide to User Research 2nd Revised edition by Mike Kuniavsky, Elizabeth Goodman, Andrea Moed (ISBN: 9780123848697) from Amazon's Book Store. Trae información extensa y específica sobre como enfocar, planificar, ejecutar, analizar y presentar la investigación. "In this second edition, the authors update an important contribution to the emerging discipline of user experience (UX) research…This book is one of many noteworthy titles from Morgan Kaufmann in this subject area. Reviewed in the United States on May 29, 2014. Your recently viewed items and featured recommendations, Select the department you want to search in, + No Import Fees Deposit & $9.78 Shipping to Republic of Korea. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Please try your request again later. Just disappointed with the damaged item. Love this book. A little dry and very dense, but a high-quality resource. So many of the user experience research methods we have refined and used over the years are now organized and described in detail in one book. Unable to add item to List. Individuals engaged in digital product and service development often fail to conduct user research. Is clear, light and show tou the whole methodology. Does this book contain quality or formatting issues? There's a problem loading this menu right now. You'll find revised methods chapters that explain how to adapt time-tested techniques for designing mobile and cross-platform products and services. It suggests ways to sell companies and explains how user-centered design can make companies more efficient and profitable. Individuals engaged in digital product and service development often fail to conduct user research. The User Experience Team of One: A Research and Design Survival Guide, Universal Methods of Design:100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions, Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams. Very complete and useful. To get the free app, enter your mobile phone number. Their goal was to create a guide for those who are relatively new to user research or who find that their positions now require knowledge of user research. Love this book. His text is readable and easily understandable. Very complete and useful. Mike Kuniavsky's focus in this book is on the user experience as it relates to online interfaces, but ANYONE who builds ANYTHING can gain valuable knowledge from reading this book." Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club that’s right for you for free. The hope is that his knowledge will help spare you the pain of making the same mistakes others have made before you." We now have a guideline that can be used to gain insight into those mysterious figures...our users. This book provides lucid, personable, experienced advice that could only come from a seasoned consultant who has seen the good, bad, and ugly of web and application design. I wanted a hard copy for my library. Just picked up the package so I have not read the content. Explains how to create usable products that are still original and creative. It also adds entirely new material on observational research, mobile usability, diary studies, remote research, and cross-cultural and multilingual projects. I very much liked the practical examples, tables, and diagrams which have given this book a more vibrant feel and allowed the reader to feel like he can use this textbook directly in the practice of establishing some user experience tests. Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Do you believe that this item violates a copyright? Filled with real-world experience and a wealth of practical information, this book helps designers and developers see through the eyes of their users. --from the foreword by Lynda Weinman, Author and Founder, lynda.com, Inc. "Kuniavsky presents information logically, often anticipating potential questions by providing extensive explanations. Hide other formats and editions. Good intro to the topic. Goodman, Elizabeth et al.
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